{"id":35427,"date":"2025-05-23T17:55:09","date_gmt":"2025-05-23T14:55:09","guid":{"rendered":"https:\/\/house-of-hunny.com\/cancellation-and-return-policy\/"},"modified":"2025-06-21T17:43:39","modified_gmt":"2025-06-21T14:43:39","slug":"iptal-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/house-of-hunny.com\/tr\/iptal-ve-iade-politikasi\/","title":{"rendered":"\u0130ptal ve \u0130ade Politikas\u0131"},"content":{"rendered":"<h1 dir=\"ltr\" data-pm-slice=\"1 1 []\">\u0130ptal ve \u0130ade Politikas\u0131<\/h1>\n<p dir=\"ltr\">Hunny G\u0131da Tar\u0131m \u00dcretim ve Ticaret A.\u015e. (&#8220;House of Hunny&#8221;) olarak, www.house-of-hunny.com web sitemiz \u00fczerinden yapt\u0131\u011f\u0131n\u0131z her al\u0131\u015fveri\u015fte memnuniyetinizi sa\u011flamak i\u00e7in \u00e7al\u0131\u015f\u0131yoruz. Bu \u0130ptal ve \u0130ade Politikas\u0131, sipari\u015f iptali ve iade i\u015flemlerine ili\u015fkin prosed\u00fcr ve ko\u015fullar\u0131 a\u00e7\u0131klamaktad\u0131r. L\u00fctfen sipari\u015f vermeden \u00f6nce bu politikay\u0131 dikkatlice okuyunuz.<\/p>\n<h2 dir=\"ltr\">1. Sipari\u015f \u0130ptali<\/h2>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>\u0130ptal Ko\u015fullar\u0131<\/strong>: Sipari\u015fler, stok t\u00fckenmesi veya ola\u011fan\u00fcst\u00fc durumlar (\u00f6rne\u011fin, a\u015f\u0131r\u0131 hava ko\u015fullar\u0131, yang\u0131n gibi m\u00fccbir sebepler) gibi belirli durumlarda iptal edilebilir. Bu durumlarda, House of Hunny sizi derhal bilgilendirecek ve \u00f6demenizi <strong>10 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde orijinal \u00f6deme y\u00f6nteminize (kredi kart\u0131 veya banka hesab\u0131) iade edecektir.<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Bozulabilir \u00dcr\u00fcnler<\/strong>: Bal kategorisindeki \u00fcr\u00fcnlerimiz bozulabilir nitelikte olup son kullanma veya tavsiye edilen t\u00fcketim tarihine sahip oldu\u011fundan, 6502 Say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi uyar\u0131nca bu \u00fcr\u00fcnlerde cayma hakk\u0131 kullan\u0131lamaz. Bu nedenle, sipari\u015f onayland\u0131ktan sonra yukar\u0131da belirtilen durumlar d\u0131\u015f\u0131nda iptal yap\u0131lamamaktad\u0131r.<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>\u0130ptal Talebi<\/strong>: Sipari\u015finizin ola\u011fan\u00fcst\u00fc durumlar nedeniyle iptal edilebilece\u011fini d\u00fc\u015f\u00fcn\u00fcyorsan\u0131z, l\u00fctfen bizimle hemen ileti\u015fime ge\u00e7in:<\/p>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>E-posta<\/strong>: info@house-of-hunny.com<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Telefon<\/strong>: +90 530 762 73 66<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>S\u00fcre\u00e7<\/strong>: \u0130ptal talebinin onaylanmas\u0131 durumunda, sipari\u015f tutar\u0131n\u0131n tamam\u0131 (varsa vergiler dahil) <strong>10 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde iade edilir. \u0130ade i\u015flemi tamamland\u0131\u011f\u0131nda size bir onay e-postas\u0131 g\u00f6nderilecektir.<\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\">2. \u0130ade<\/h2>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>Bal \u00dcr\u00fcnlerinde Cayma Hakk\u0131<\/strong>: Bal kategorisindeki \u00fcr\u00fcnlerimiz bozulabilir nitelikte oldu\u011fundan ve son kullanma veya tavsiye edilen t\u00fcketim tarihi ge\u00e7ebilece\u011finden, T\u00fcrk mevzuat\u0131 uyar\u0131nca bu \u00fcr\u00fcnlerde cayma hakk\u0131 kullan\u0131lamaz. Bu nedenle, bal \u00fcr\u00fcnleri i\u00e7in iade kabul edilmemektedir.<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Hasarl\u0131 veya Kusurlu \u00dcr\u00fcnler i\u00e7in \u0130ade<\/strong>:<\/p>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>Teslimat S\u0131ras\u0131nda Kontrol<\/strong>: Sipari\u015finizi teslim al\u0131rken, l\u00fctfen paketinizi Yurti\u00e7i Kargo (yurti\u00e7i teslimat orta\u011f\u0131m\u0131z) g\u00f6revlisinin huzurunda kontrol ediniz. Pakette veya \u00fcr\u00fcnde herhangi bir hasar fark ederseniz, teslimat\u0131 kabul etmeyiniz ve kargo g\u00f6revlisinden <strong>hasar tespit tutana\u011f\u0131<\/strong> d\u00fczenlemesini talep ediniz.<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Hasar Bildirimi<\/strong>: \u00dcr\u00fcn nakliye s\u0131ras\u0131nda hasar g\u00f6rm\u00fc\u015fse, l\u00fctfen en k\u0131sa s\u00fcrede hasar tespit tutana\u011f\u0131n\u0131 ve ilgili detaylar\u0131 bize iletin:<\/p>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>E-posta<\/strong>: info@house-of-hunny.com<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Telefon<\/strong>: +90 530 762 73 66<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>\u0130ade S\u00fcreci<\/strong>: Hasar bildirimini ald\u0131ktan sonra durumu h\u0131zl\u0131ca inceleyece\u011fiz ve size ek bir \u00fccret yans\u0131tmadan yeni bir g\u00f6nderim d\u00fczenleyece\u011fiz. Hasarl\u0131 \u00fcr\u00fcn\u00fcn a\u015fa\u011f\u0131daki adrese iade edilmesi gerekmektedir:<\/p>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>\u0130ade Adresi<\/strong>: Derbent Mah. Derbent\/13 Sk. No:27 \u0130\u00e7 Kap\u0131 No:1, \u0130znik &#8211; Bursa, T\u00fcrkiye<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>\u0130ade Ko\u015fullar\u0131<\/strong>: \u0130ade edilen \u00fcr\u00fcn, orijinal ambalaj\u0131, etiketleri ve faturas\u0131 ile birlikte g\u00f6nderilmelidir. Kullan\u0131lm\u0131\u015f veya ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f \u00fcr\u00fcnler, sa\u011fl\u0131k ve hijyen standartlar\u0131 nedeniyle iade kabul edilmez.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Adres Hatalar\u0131ndan Kaynaklanan Teslimat Sorunlar\u0131<\/strong>: Teslimat, sizin belirtti\u011finiz adresin yanl\u0131\u015f veya eksik olmas\u0131 nedeniyle tamamlanamazsa, sizinle ileti\u015fime ge\u00e7ece\u011fiz. Sipari\u015finizin sevkiyat\u0131n\u0131 Yurti\u00e7i Kargo ile takip etmek ve teslimat i\u00e7in birinin haz\u0131r bulunmas\u0131n\u0131 sa\u011flamak sizin sorumlulu\u011funuzdad\u0131r. Adres hatalar\u0131 veya teslim al\u0131nmamas\u0131 nedeniyle olu\u015fan ek kargo masraflar\u0131 al\u0131c\u0131ya aittir.<\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\">3. \u0130ade S\u00fcreci<\/h2>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>\u0130ade S\u00fcresi<\/strong>: Onaylanan iptaller veya hasarl\u0131 \u00fcr\u00fcn iadeleri i\u00e7in, gerekli belgeler (\u00f6rne\u011fin, hasar tespit tutana\u011f\u0131 veya iptal onay\u0131) taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra <strong>10 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde \u00f6demeniz orijinal \u00f6deme y\u00f6nteminize iade edilir.<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>\u00d6deme Y\u00f6ntemleri<\/strong>:<\/p>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>Kredi Kart\u0131 \u00d6demeleri<\/strong>: \u0130ade, sat\u0131n alma i\u00e7in kullan\u0131lan karta yap\u0131lacakt\u0131r.<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Havale\/EFT \u00d6demeleri<\/strong>: \u0130ade, sipari\u015f s\u0131ras\u0131nda belirtilen banka hesab\u0131na yap\u0131lacakt\u0131r. L\u00fctfen do\u011fru banka bilgilerini sa\u011flad\u0131\u011f\u0131n\u0131zdan emin olun.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Bildirim<\/strong>: \u0130ade i\u015flemi tamamland\u0131\u011f\u0131nda size bir onay e-postas\u0131 g\u00f6nderilecektir.<\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\">4. Yurt D\u0131\u015f\u0131 Sipari\u015fler<\/h2>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\">Yurt d\u0131\u015f\u0131 sipari\u015fler i\u00e7in, sipari\u015f vermeden \u00f6nce l\u00fctfen info@house-of-hunny.com adresinden bizimle ileti\u015fime ge\u00e7erek iptal ve iade se\u00e7eneklerini \u00f6\u011freniniz. \u00dcr\u00fcnlerimizin bozulabilir do\u011fas\u0131 nedeniyle, yurt d\u0131\u015f\u0131 iadelerde ek k\u0131s\u0131tlamalar uygulanabilir ve kargo masraflar\u0131 al\u0131c\u0131 taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/p>\n<\/li>\n<\/ul>\n<h2 dir=\"ltr\">5. \u0130leti\u015fim<\/h2>\n<p dir=\"ltr\">\u0130ptal veya iade i\u015flemleriyle ilgili sorular\u0131n\u0131z veya yard\u0131ma ihtiyac\u0131n\u0131z varsa, ekibimiz size destek olmaktan mutluluk duyar:<\/p>\n<ul class=\"tight\" dir=\"ltr\" data-tight=\"true\">\n<li>\n<p dir=\"ltr\"><strong>E-posta<\/strong>: info@house-of-hunny.com<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>Telefon<\/strong>: +90 530 762 73 66<\/p>\n<\/li>\n<li>\n<p dir=\"ltr\"><strong>\u0130\u015fletme Adresi<\/strong>: Derbent Mah. Derbent\/13 Sk. No:27 \u0130\u00e7 Kap\u0131 No:1, \u0130znik &#8211; Bursa, T\u00fcrkiye<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\">T\u00fcm sorular\u0131n\u0131z\u0131 h\u0131zl\u0131 ve \u00f6zenli bir \u015fekilde yan\u0131tlamay\u0131 ve sorunlar\u0131n\u0131z\u0131 \u00e7\u00f6zmeyi hedefliyoruz. House of Hunny\u2019yi tercih etti\u011finiz i\u00e7in te\u015fekk\u00fcr ederiz.<\/p>\n<p dir=\"ltr\"><em>Son G\u00fcncelleme: 23 May\u0131s 2025<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ptal ve \u0130ade Politikas\u0131 Hunny G\u0131da Tar\u0131m \u00dcretim ve Ticaret A.\u015e. (&#8220;House of Hunny&#8221;) olarak, www.house-of-hunny.com web sitemiz \u00fczerinden yapt\u0131\u011f\u0131n\u0131z<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35427","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/pages\/35427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/comments?post=35427"}],"version-history":[{"count":2,"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/pages\/35427\/revisions"}],"predecessor-version":[{"id":35429,"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/pages\/35427\/revisions\/35429"}],"wp:attachment":[{"href":"https:\/\/house-of-hunny.com\/tr\/wp-json\/wp\/v2\/media?parent=35427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}